Refund Policy
Your statutory right of withdrawal
Consumers in the EU, EEA, Switzerland and the UK may withdraw from a purchase within 14 days of the contract without giving a reason. The contracting party for the purchase is Paddle.com Market Limited, 30 Old Bailey, London, EC4M 7AU, United Kingdom.
To withdraw, submit a request at paddle.net or write to help@paddle.com. A clear statement is sufficient; you may use the form below but do not have to. Sending your statement before the period ends is enough to meet the deadline.
Effect of withdrawal: Paddle refunds all payments without undue delay and within 14 days at the latest, using the original payment method. The unlock ends with the refund.
Loss of the right of withdrawal: The right may lapse if you expressly agree during checkout that delivery starts immediately, confirm that you thereby lose your right of withdrawal, and delivery has begun.
Our voluntary refund
Independently of this, we refund any purchase within 14 days without giving a reason, even if you have already played. Submit your request at paddle.net; your receipt number is in the email from Paddle. We may refuse this voluntary refund in cases of repeated abuse. Your statutory rights remain unaffected.
Help
For questions, contact info@bjoern-habegger.de or +49 9352 6069889.
Model withdrawal form
To: Paddle.com Market Limited, 30 Old Bailey, London, EC4M 7AU, United Kingdom, help@paddle.com
I/we hereby withdraw from the contract concluded by me/us for the purchase of the following digital content: ______
Ordered on: ______ · Receipt number: ______
Name: ______ · Address: ______
Date, signature (only for notice on paper): ______